Customer Experience Specialist

2 weeks ago


Bellflower, California, United States Taymax Group Full time
About Taymax Group

Taymax Group is a dynamic organization committed to enhancing people's lives through fitness experiences. We believe in fostering an inclusive and diverse workplace environment where everyone works together towards a common goal: providing top-notch services that exceed member expectations.


Job Summary

As a Member Services Representative, you will play a crucial role in delivering exceptional customer service, handling front desk activities, and maintaining a clean and welcoming environment. If you possess excellent communication skills, a positive attitude, and a passion for fitness, we encourage you to apply.


Key Responsibilities
  • Deliver outstanding customer service to members, prospective members, and guests.
  • Manage front desk operations, including phone calls, membership check-ins, tours, and new member sign-ups.
  • Facilitate account updates and address member inquiries and concerns.
  • Contribute to maintaining the club's cleanliness and organization.

Requirements
  • High school diploma or equivalent required; bachelor's degree or higher preferred.
  • Minimum age requirement: 18 years old.
  • Prior customer service experience and basic computer skills are necessary.
  • Strong communication and teamwork skills, punctuality, and reliability are must-haves.

Compensation

$16.90 - $17.40 hourly, based on location and experience.



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