Medical Sales Professional

3 weeks ago


Tacoma, Washington, United States Invictus Surgical Incorporated Full time
Job Description

About Invictus Surgical:

We proudly represent Arthrex, Inc., as the exclusive sales agency for Western/Central Washington and Northeast Oregon. Our mission is to provide our customers with industry leading medical devices, implants, equipment, and surgical techniques.

We are dedicated to our people and supporting their impact on the Arthrex mission of helping surgeons treat their patients better.

Key Responsibilities:

  • Sell Arthrex products to achieve territory sales goals
    • Target new healthcare professionals and administrative customers, upgrade opportunities, and current customer expansion opportunities
    • Develop a sales strategy and prepare/rehearse for sales activities with Territory Sales Managers/Professional Sales Managers
    • Conduct office/clinic based sales calls, lunches, dinners, local labs, product demos, in-services, and other sales activities with healthcare professionals/administrative customers
    • Utilize and maintain Axis/CRM to track opportunity progress, wins, or losses
    • Sell Arthrex educational courses and drive customer attendance to Arthrex courses and Single Day Labs
  • Provide excellent customer service to every customer in the territory
    • Behave and communicate in a professional and respectful manner when interacting with team members and customers
    • Demonstrate a high level of emotional intelligence and situational awareness when interacting with team members and customers
    • Pursue a high degree of understanding of Arthrex products, relevant clinical information associated with Arthrex products, and how they compare to competitive products
    • Be present and positively engaged while supporting procedures and case coverage
    • Understand and exceed customer expectations for communication, inventory management, delivery/retrieval of product, and billing to include prompt purchase order acquisition
  • Support territory logistics and operations to effectively manage inventory
    • Understand and utilize agency inventory management resources (RedSpot, QMap, etc)
    • Aquire a complete understanding of assets available in the territory office and accounts
    • Ensure product sets are delivered and retrieved in their entirety with all components accounted for
    • Maintain territory office inventory par levels and ensure sets are restocked in a timely fashion
    • Promptly ship available requested sets to requesting Invictus territories
    • Obtain a clear understanding of the ordering process of tissue products from tissue partners
  • Participate in ongoing professional development opportunities
    • Attend requisite training and development programs offered by Arthrex/Invictus Surgical
    • Participate in ongoing performance refinement activities

Organizational Culture Alignment:

All Invictus Surgical employees are expected to align themselves with the Invictus vision, mission, and core values.

The estimated salary range for this position is between $80,000 - $120,000 annually, depending on experience and qualifications.



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