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Field Based Provider Relations Advocate

1 month ago

Knoxville, Tennessee, United States UnitedHealthcare Full time
Job Summary

This is a field-based opportunity with expected travel in Knoxville and surrounding areas. As a Field Based Provider Relations Advocate, you will be responsible for assisting in the full range of provider relations and service interactions within UnitedHealthcare.

Key Responsibilities
  • Training and ongoing education of providers on policies and procedures
  • On-site assessments to ensure that providers are compliant with contractual terms
  • Troubleshooting provider concerns internally with the expectation of timely resolution of issues
  • Traveling to provider offices quarterly to build relationships, up to 75% travel within specific region in Tennessee
  • Presentations to train providers on new requirements, or reiterate existing requirements
  • Documenting outreach, as applicable
Requirements
  • High school diploma
  • 2+ years of work experience (preferably in healthcare)
  • 2+ years of experience in Provider Relations and/or Contracting
  • Intermediate level skills with MS Office Products including Excel, Word, and PowerPoint
  • Ability to travel in state (up to 75%) for provider visits
Preferred Qualifications
  • Experience working in the healthcare industry, in a role where provider interaction was involved
  • Experience and knowledge with Medicaid
  • Experience and knowledge with Long-Term Services and Supports providers

Soft Skills:

  • Solid analytical skills
  • Excellent written and verbal communication and presentation skills
  • Ability to balance multiple high-priority projects and meet quick deadlines

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.