Business Systems Support Specialist

4 weeks ago


Lathrop, California, United States Tesla Full time
Job Summary

We are seeking a highly skilled Business Systems Support Technician to join our team at Tesla. As a key member of our Business Systems team, you will be responsible for providing technical support and troubleshooting services to our manufacturing floor.

Key Responsibilities
  • Provide technical support and troubleshooting services to the manufacturing floor for various needs of processing data, troubleshooting IT issues, and maintaining printers.
  • Work with multiple departments in high-pressure, urgent need scenarios to resolve issues quickly and precisely.
  • Perform repetitious detail assignments and data processing tasks with high accuracy and efficiency.
  • Provide on-call support and act as incident manager for swing and graveyard shifts when on call or working shift on site.
  • Troubleshoot basic network, software, and printing problems, as well as hardware issues and replace hardware on desktop and laptop PCs.
Requirements
  • Degree in Computer Science, Industrial Engineering, or Electrical Engineering, or equivalent experience.
  • 2 years' experience supporting Windows 7 and Windows XP desktop/laptop PCs.
  • Good understanding of Windows OS and proven experience with Microsoft Excel.
  • Competency in learning new software and functionality for out-of-the-box functionality in various production systems software.
  • Excellent communication skills and ability to work in a fast-paced environment.
  • Experience with ZPL language on Zebra printers, SQL queries, Splunk queries, and PLC, Ignition is a plus.
Benefits

As a full-time Tesla employee, you will be eligible for a comprehensive benefits package, including competitive pay, Aetna PPO and HSA plans, family-building benefits, dental and vision plans, 401(k) with employer match, and more.

Compensation

The expected compensation for this position is $19.80 - $46.98/hour, plus cash and stock awards, and benefits.



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