Patient Navigator

2 weeks ago


Los Angeles, California, United States Charles Drew University Full time
Job Summary:

The Patient Navigator is a critical role in providing comprehensive support to individuals at high risk for HIV and those living with HIV. This position requires a unique blend of emotional, educational, and social support to empower individuals to access HIV treatment and prevention services.

Key Responsibilities:
  • Identify and engage individuals at high risk for HIV, newly diagnosed with HIV, or lost to HIV follow-up care.
  • Provide orientation and education on agency services and support clients in navigating the HIV service delivery system.
  • Accompany clients to medical, mental health, substance abuse treatment, or social service appointments to improve attendance and adherence.
  • Help clients schedule medical appointments and follow up with providers to ensure clients attend appointments.
  • Verify and remind clients of appointments with other departments or agencies.
  • Offer emotional support on topics such as disclosure options and stigma.
  • Provide educational support on medication protocols, side effects, and adherence.
  • Monitor client adherence and maintain accurate documentation.
  • Educate new clients on the HIV service delivery system and its processes.
  • Maintain patient confidentiality and comply with federal and state health information privacy laws.
Requirements:
  • High school diploma or comparable years of qualifying educational/work experience.
  • Valid driver's license.
  • Experience working with at-risk populations and performing outreach.
  • Knowledge and training in HIV/AIDS treatment and prevention are preferred.
Working Conditions:

This is a full-time position with occasional work in confined spaces. The ability to work effectively with a diverse community is essential.

Compensation and Benefits:

$25.00 per hour. Proof of the newest COVID-19 booster is required for campus entry.


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