Plumbing Operations Manager
6 days ago
**Job Overview:** Lawrence Plumbing is a family-owned business that has been serving our community since 2001. We take pride in providing high-quality plumbing services, and we are seeking a skilled HVAC Service Director to lead our service team.
**The Ideal Candidate:** We are looking for a seasoned professional with 5+ years of experience in the HVAC industry. Your expertise should include technical knowledge, sales skills, and leadership abilities. You will work closely with our dispatch team, technicians, and customers to ensure seamless service delivery and exceptional customer experiences.
**Key Responsibilities:**
- Develop and execute sales strategies to drive revenue growth and meet or exceed targets.
- Manage customer relationships, addressing their needs, and providing solutions that meet their expectations.
- Supervise and coach our service team to improve performance, increase productivity, and enhance customer satisfaction.
- Maintain accurate records of sales activities, customer interactions, and team performance.
- Collaborate with our operations team to ensure efficient service delivery, effective resource allocation, and continuous process improvement.
**Essential Qualifications:**
- 5+ years of experience in the HVAC industry, with a focus on sales, customer service, and leadership.
- Strong technical knowledge of heating, ventilation, and air conditioning systems.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
- High school diploma or equivalent; formal education in a related field is a plus.
**Benefits:**
- A competitive salary range of $50,000 - $75,000 per year.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment that encourages collaboration, innovation, and growth.
If you are a motivated and results-driven professional who is passionate about delivering exceptional customer experiences, please submit your application. **Estimated Salary:** $70,000/year.
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