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Automotive Repair Specialist

2 months ago

Lynnwood, Washington, United States Swickard Auto Group Full time

Job Type: Full-time

Veterans are encouraged to apply.

The Automotive Service Technician plays a crucial role in our service department, utilizing their expertise to diagnose, troubleshoot, and repair a wide range of automotive issues. Your technical skills and problem-solving abilities will ensure that vehicles operate efficiently and safely.

Key Responsibilities:

  • Diagnosis and Repair:
  • Assess customer concerns to determine the underlying causes of vehicle issues.
  • Employ diagnostic tools and equipment to accurately identify problems.
  • Conduct comprehensive inspections of various vehicle systems, including engine, transmission, brakes, and electrical components.
  • Develop repair plans detailing necessary actions and estimated costs, securing customer approval before proceeding.
  • Execute repairs and replace defective parts in accordance with service manuals and manufacturer guidelines.
  • Test repaired vehicles to confirm functionality and safety.
  • Maintain detailed records of repairs and parts utilized.
  • Customer Interaction:
  • Engage with customers professionally, clearly explaining technical issues.
  • Provide precise estimates and timelines for repair services.
  • Keep customers informed about service progress and promptly address any inquiries.
  • Technical Expertise:
  • Demonstrate a solid understanding of automotive systems, including their operation and repair.
  • Stay informed about emerging technologies and repair techniques through ongoing training.
  • Perform a variety of repairs, from routine maintenance to complex overhauls, based on experience.
  • Utilize various diagnostic tools and automotive repair equipment proficiently.
  • Maintain a tidy and organized workspace, adhering to safety standards.
  • Additional Duties:
  • Conduct test drives to assess vehicle performance and diagnose issues.
  • Research technical information and collaborate with colleagues to resolve complex problems.
  • Advise customers on preventative maintenance services.
  • Foster a positive and efficient work environment within the service team.

Qualifications:

  • Exhibit a high level of hospitality, characterized by kindness, optimism, and integrity.
  • Possess a valid driver's license with a clean driving record.
  • Have a minimum of 2-3 years of experience as a Service Technician or in a related automotive repair role.
  • Complete an automotive technician training program or possess equivalent experience.
  • Hold Automotive Service Excellence (ASE) certifications, which are highly regarded.
  • Demonstrate strong problem-solving and critical thinking abilities.
  • Exhibit manual dexterity and the capability to perform physical tasks.
  • Possess effective communication and interpersonal skills for customer interactions.
  • Ability to work independently and collaboratively in a fast-paced environment.

Benefits of Joining Swickard:

  • Career Development: Opportunities for growth and advancement within the company.
  • Flexible Service Scheduling: Customers choose service times that suit their needs, leading to increased work volume.
  • Competitive Pay Structure: Earnings increase with tenure and completion of certifications.
  • Manufacturer Training: Paid training to help you gain new certifications and enhance your career.
  • Inclusive Workplace: We are an Equal Opportunity Employer, valuing diversity and inclusion.

Comprehensive Benefits Package:

  • Insurance options including medical, dental, vision, life, and pet insurance.
  • Optional disability coverage.
  • 401k plan to support your future.
  • Paid time off and holidays.

About Swickard Auto Group:

  • Founded in 2014, we are a hospitality-focused company in the automotive industry.
  • We believe in teamwork and the importance of every role in our success.
  • Our Culture: We strive to be the preferred choice for customers in purchasing, leasing, or servicing their vehicles.
  • Highline Brands: We are recognized leaders in highline brands, including Mercedes Benz, BMW, and more.
  • Ranked among the fastest-growing dealership groups in the US.

We are committed to transforming the automotive experience through exceptional service and hospitality. If you share our passion for excellence, we invite you to explore a rewarding career with us.