Dental Office Assistant

2 weeks ago


Palestine, Texas, United States Downtown Dental Associates Full time
About Downtown Dental Associates

Downtown Dental Associates is a dynamic and fast-paced dental office located in a vibrant community. We are seeking a highly motivated and organized Business Assistant to join our team of 10 dedicated professionals.

Job Summary

The Business Assistant will play a vital role in supporting the front office team, ensuring seamless patient flow, and maintaining accurate records. This is an excellent opportunity for a detail-oriented and customer-focused individual to grow their career in a stable and secure company with unlimited growth potential.

Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay
Qualifications
  • Minimum 1+ years of experience in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year
About Heartland Dental

Heartland Dental is the largest and one of the fastest-growing Dental Support Organizations, providing exceptional service to its more than 2300 supported doctors in 38 states and over 1400 supported offices. We are founded by a doctor for doctors, with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve.


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