Sales Associate Loft Summit at Birmingham

17 hours ago

Birmingham AL USA, United States Knitwell Group Full time
About Us

At Loft, we're passionate about empowering women to express themselves authentically through fashion. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and beautiful. We believe that fashion should be a form of self-expression, and we're committed to helping women find their unique style.

Position Overview

We're seeking a highly motivated and customer-focused Sales Associate to join our team at Loft Summit. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with clients, and driving sales through effective product knowledge and styling expertise.

Key Responsibilities
  • Embody our brand values and behaviors, setting an example for colleagues and clients alike
  • Provide exceptional customer service, anticipating client needs and exceeding expectations
  • Build relationships with clients, create loyalty, and multi-task while servicing internal and external clients
  • Address client concerns, resolve issues, and involve management when necessary
  • Portray a gracious, friendly, energetic, and engaging manner, always being respectful and professional
  • Take ownership of professional growth and development, soliciting and incorporating feedback
  • Communicate effectively with store management, colleagues, and external clients in person, through written correspondence, and over the phone
  • Build collaborative and productive relationships by sharing ideas, treating others fairly, with respect, and valuing differences
  • Embody our values and behaviors, inspiring team members through leadership by example
  • Ensure compliance with all company policies, practices, and procedures, as well as federal, state, and local laws
Requirements
  • Client Service: Ability to function as a role model, ensuring the client remains the top priority
  • Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with company guidelines
  • Communication: Communicate effectively with clients, members of management, business partners, and store associates
  • Accuracy: Ability to handle cash and provide change without error
  • Schedule: Remain flexible in scheduling that meets the needs of the business
  • Physical: Ability to lift and carry up to 20 pounds occasionally, maneuver effectively around the sales floor and stock room
Educational Requirements and Experience
  • Minimum Requirements: High School Diploma or GED
  • Minimum one year sales associate or relevant experience in the services industry with proven results
Location

Store 1803-Summit At Birmingham-ANN-Birmingham, AL 35243

Position Type

Regular/Part time

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