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Field Service Engineer

1 month ago

Charleston, West Virginia, United States TRUMPF Group Full time
Job Summary:

We are seeking a skilled Field Service Engineer to join our team at TRUMPF Group. As a Field Service Engineer, you will be responsible for installing, servicing, troubleshooting, and repairing TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada, and Mexico.

Key Responsibilities:

* Travel to customer sites to install, service, troubleshoot, and repair TRUMPF CNC fabricating machine tools
* Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
* Document customer machine information and technical conditions and make improvement suggestions
* Train customers to operate and/or service machines to ensure maximum productivity
* Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success

Requirements:

* Flexible, professional, curious, and bold
* A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
* Focused on customer service and quality
* Technologically savvy and experienced in software and file management
* Eager to travel 100%

What We Offer:

* Competitive salary
* A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave
* Opportunities to advance and further your career

TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class.