Inbound Operations Team Leader

4 days ago


Honolulu, Hawaii, United States Target Full time

Overview

We are seeking an experienced Inbound Operations Team Leader to join our team at Target. As a leader, you will be responsible for ensuring that our guests receive exceptional service and have a seamless shopping experience.

Salary

The estimated annual salary for this role is $52,500-$85,100, depending on various factors such as position, labor markets, education, work experience, and certifications.

About the Job

This role involves overseeing the daily operations of our General Merchandise (GM) areas, including inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes. You will lead a team of hourly team members to ensure that products are set, in stock, accurately priced, and signed on the sales floor.

Responsibilities

  • Demonstrate a service culture that prioritizes the guest service experience.
  • Model, train, and coach team members on expectations to deliver the service standard.
  • Understand sales goals, plan, and execute daily/weekly workload to deliver on department and store sales goals and guest engagement.
  • Assess all GM backroom, sales floor areas, and review reporting to identify gaps and develop a plan to resolve.
  • Enable a consistent experience for our guests by ensuring product is in stock and available.
  • Evaluate candidates for open positions and develop a guest-centric team.
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning.
  • Support guest services such as back-up cashier, order pick up (OPU), and Drive up (DU) and maintain a compliance culture while executing those duties.

Requirements

To be successful in this role, you must possess:

  • A high school degree or equivalent.
  • Age 18 or older.
  • Previous retail experience preferred, but not required.
  • Ability to lead and hold others accountable.
  • Learn and adapt to current technology needs.
  • Work independently and as part of a team.
  • Manage workload and prioritize tasks independently.
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • welcoming and helpful attitude.
  • Effective communication skills.

Benefits

We offer a comprehensive benefits package that includes:

  • Comprehensive health benefits and programs.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.

About Us

We are an iconic brand and one of America's leading retailers, with over 400,000 team members worldwide. We prioritize relationships, fuel, and develop talent by creating growth opportunities and succeed as one Target team. Our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.


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