Operations Team Lead
7 days ago
The OTB Group seeks an exceptional Operations Supervisor to join our team. This key role will be responsible for ensuring seamless store operations, customer satisfaction, and employee engagement.
Responsibilities- Support the Store Manager in achieving store goals by implementing Company Policies and Procedures.
- Maintain accurate inventory records, process transactions efficiently, and ensure timely deliveries.
- Develop and maintain a positive, professional work environment, promoting customer-centricity and excellent service standards.
- Assist with recruitment, induction, training, and performance management of store personnel.
- 2+ years of experience in a client-driven environment, preferably in a lead sales or supervisory role.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work effectively in a fast-paced environment, prioritizing tasks, and meeting deadlines.
- Familiarity with luxury retail operations, including inventory management, loss prevention, and customer service excellence.
- A competitive estimated salary range of $60,000 - $80,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance your skills and career progression.
- A dynamic, supportive work environment that fosters teamwork and collaboration.
The OTB Group is a leading international fashion house, known for its iconic brands and commitment to quality, innovation, and customer satisfaction. We value diversity, inclusivity, and respect for all individuals.
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