Patient Registration Specialist

4 weeks ago


Bessemer, Alabama, United States Guidehouse Full time

Job Summary:

The Admissions Coordinator is responsible for ensuring accurate and efficient patient registration and demographic information. This role requires strong customer service skills and attention to detail to maintain high-quality patient data.

Key Responsibilities:

  • Obtain and verify patient demographic information, including insurance benefits and eligibility.
  • Assign correct medical records and account numbers to ensure accurate billing and clinical information.
  • Provide exceptional customer service to patients, family members, physicians, and supervisors.
  • Notify patients and families of insurance coverage issues and co-payments or deductibles required.
  • Maintain knowledge of federal, state, and local laws related to insurance rules and regulations.
  • Operate multiple computer systems to manage patient data and perform administrative tasks.
  • Answer phone calls and provide assistance to callers using pre-established scripts.
  • Complete shift duties in a timely and accurate manner, adhering to safety regulations and policies.

Requirements:

  • High School Diploma or equivalent required.
  • Familiarity with medical terminology and concepts.

What We Offer:

Guidehouse provides a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional development and growth.



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