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Team Lead

2 months ago

Baraboo, United States Papa Murphys Midwest Full time
Papa Murphy's Midwest Job Description

Job Summary:

Papa Murphy's Midwest is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Store Operations: Oversee all aspects of store operations, including inventory management, labor scheduling, and customer service.
  • Team Management: Train, develop, and lead a team of employees to achieve sales goals and provide excellent customer service.
  • Customer Service: Ensure that all customers receive exceptional service, and resolve any customer complaints in a timely and professional manner.
  • Inventory Management: Manage inventory levels, including ordering supplies and monitoring stock levels.
  • Financial Management: Manage store finances, including cash handling, bank deposits, and inventory control.
  • Marketing and Sales: Develop and implement marketing and sales strategies to drive sales growth and increase customer loyalty.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of supervisory experience in a fast-paced retail or restaurant environment.
  • Skills: Excellent customer service skills, basic computer skills, and ability to lift up to 25 pounds.
  • Certifications: Food safety certification and ability to pass a background check.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth.
  • Team Environment: We have a team-oriented environment that values collaboration and open communication.