Account Coordinator

4 weeks ago


Caldwell, New Jersey, United States CCG Marketing Solutions Full time
Client Experience Account Coordinator

CCG Marketing Solutions is seeking a highly skilled and detail-oriented Client Experience Account Coordinator to join our Client Experience team. As a key member of our team, you will play a pivotal role in supporting the Account Management team in delivering exceptional service to our clients throughout their journey with our company.

Key Responsibilities:

  • Provide general project/account support to assigned account team
  • Communicate with clients via phone and email, per discretion of account team
  • Process daily orders in warehouse management system, requires some data entry
  • Research & track problem orders
  • Inventory Management for client product and literature
  • Complete all regular tasks/paperwork associated with managing accounts - open jobs and coordinate efforts with all internal departments
  • Provide billing support to account team

Desired Skills and Experience:

  • Bachelor's Degree (BA/BS) preferred, not required
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams, PowerPoint)
  • Strong communication and interpersonal skills, with the ability to engage with clients at various levels of seniority
  • Strong attention to detail
  • Ability to work collaboratively in a team environment, as well as independently, and influence cross-functional stakeholders in a fast-paced environment

Benefits:

  • Competitive salary based on experience and qualifications
  • Health, dental, and vision insurance coverage
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Professional development opportunities
  • Dynamic and inclusive work culture with opportunities for growth and advancement
  • Company-sponsored events and activities to foster team collaboration and morale


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