Financial Experience Specialist

5 days ago


West Hempstead, New York, United States Flagstar Bank Full time

Company Overview

Flagstar Bank is committed to delivering exceptional client experiences through our dedicated team of professionals.

Salary

We offer a competitive salary range of $19.13-$28.60 per hour, depending on experience.

Job Description

The Branch Banking Client Consultant II-Licensed provides top-notch service by addressing client concerns and offering detailed product information to meet their financial needs.

Key Responsibilities

  • Sales Growth: Support team efforts to achieve growth targets in financial performance.
  • Client Experience: Deliver positive client experiences by assisting with account inquiries, issues, and complaints.
  • Risk Management: Execute all sales, service, and banking transactions accurately and compliantly.

Required Skills and Qualifications

  • High School diploma or equivalent required; 4-5 years of customer service and sales experience preferred.
  • NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z is mandatory.
  • Licensed Life and Health Insurance agent within the first 90 days.
  • FINRA Security Industry Essentials (SIE) license within 90 days of passing the Life and Health Insurance exam.
  • FINRA License Series 6 within 90 days of passing the Security Industry Essentials exam.


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