Pool Operations Manager
4 days ago
We are seeking a highly organized and detail-oriented Pool Operations Manager to join our team at Christman Pool Service. This is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a commitment to delivering high-quality service to our customers.
Key Responsibilities:
- Schedule and assign daily tasks to technicians, including pool openings, service calls, weekly service visits, and winterizations.
- Dispatch and track all service requests, ensuring prompt completion and proper billing of all work orders.
- Collaborate with technicians to ensure that each job is properly assigned based on technician expertise, location, and availability.
- Maintain accurate customer account records, including billing information, contact information, and payment information.
- Serve as the main point of contact for customers, addressing inquiries, providing information on services, and resolving any service-related issues or concerns.
Requirements:
- High school diploma; relevant certifications, i.e., CPO preferred.
- Prior experience in a similar role.
- Valid driver's license and reliable transportation.
- Exceptional organizational skills, expertise in scheduling, and excellent proficiency with software, including Microsoft Word, Excel, Outlook, and more.
- Strong leadership abilities, excellent problem-solving and decision-making skills, and outstanding communication.
Working Conditions:
- Primarily office-based, with occasional on-site visits.
- This position will require on-call duties and seasonal weekends and extended business hours.
Estimated Salary Range: $55,000 - $70,000 per year, depending on experience and qualifications.
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