Emergency Response and Incident Management Professional
7 hours ago
This role requires a highly skilled individual to monitor security systems, document incidents, and support analytical product development. The successful candidate will work closely with the Global Security team to ensure the protection of company staff, guests, and assets.
About the PositionThe Global Security Operations Center Operator will be responsible for monitoring access control systems, CCTV, incident management systems, and dispatch control rooms. They will also document and record security activity observed during scheduled shifts and escalated incidents.
Duties and Responsibilities- Monitor security systems, including access control, CCTV, and incident management systems
- Document and record security activity observed during scheduled shifts and escalated incidents
- Support analytical product production to enhance travel and risk programs
- Develop and implement policies and procedures in accordance with company guidelines
- Collaborate with colleagues to achieve shared goals
- Conduct open-source monitoring during special events, security incidents, disasters, and other crises on a global scale
- High school degree or GED equivalent
- 1+ years of experience as a GSOC operator or emergency services dispatcher
- Ability to lift up to 20.5 lbs. for emergency response or relocation
- Current CPR and Basic First Aid certification
- Knowledgeable of open-source intelligence (OSINT) collection and evaluation
Estimated salary: $70,000 - $90,000 per annum, depending on location and experience. Benefits include health insurance, retirement plan, and paid time off.
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