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Overnight Financial Auditor

2 months ago

SaintAubinsurGaillon, Normandie, United States HYATT Hotels Full time
Position Overview:
We are seeking a dedicated and detail-oriented professional who excels in numerical analysis while attending to guest needs.

The Night Auditor will oversee all end-of-day financial operations and collaborate with the security team to guarantee guest safety.

The ideal candidate should possess the ability to work independently, managing essential tasks such as guest check-ins and check-outs, account reconciliations, communication with housekeeping, and taking initiative on necessary duties.

A flexible schedule and readiness to work additional hours when required are vital.

Benefits Offered:
  • 12 complimentary room nights after 90 days of service, along with discounted rates for friends and family upon hire.
  • Medical, Prescription, Dental, and Vision Insurance available after 30 days of employment.
  • 401K plan with company matching.
  • Paid vacation, sick leave, parental leave, and personal days.
  • Paid Family Bonding Time (8 weeks for primary caregivers; 2 weeks for supportive caregivers) and Adoption Assistance.
  • Tuition Reimbursement.
  • 50% discount at Crossroads.
  • 40% discount in the gift shop (exclusions apply).
  • Employee Stock Purchase Plan.
  • Discounts at various retailers including Apple, AT&T, Verizon, Headspace, and more.
COVID-19 Safety Measures: Hyatt Hotels adheres to all COVID-19 CDC guidelines and local health department protocols to ensure the safety of our employees and guests.

Key Responsibilities:
  • Welcome guests upon arrival, facilitate check-ins, and provide essential information for an enjoyable stay.
  • Address guest complaints, requests, and emergencies promptly.
  • Ensure timely reconciliation of all accounts.
  • Confirm that all end-of-day tasks have been completed by other departments.
  • Arrange guest wake-up calls and manage reservations for the next day.
  • Respond to guest inquiries and concerns as necessary.
  • Handle phone calls and assist with reservations.
Qualifications:
  • Exceptional communication and mathematical skills.
  • Minimum of 2 years' experience in customer service or hospitality.
  • Aptitude for learning computer systems and job-specific skills.
  • Strong attention to detail.
  • Effective problem-solving abilities.
  • Capability to manage multiple tasks simultaneously.
  • Outstanding customer service skills.
  • Excellent written and verbal communication skills.
  • Flexible availability, including holidays and weekends.
Compensation:
$17.00/hour