Senior UX Specialist, Amazon Connect Team

1 day ago


Palo Alto, California, United States Amazon Web Services, Inc. Full time
About This Job
We're seeking a Senior UX Designer to join our Amazon Connect team. In this role, you will lead the design of our next-generation product, working closely with product management and engineering to define and build the essential lovable product. You will be responsible for developing user-centered designs, creating conceptual diagrams, and presenting design work to the user experience team, product team, and executives for review and feedback.

Key Responsibilities
• Develop user-centered designs by considering customer feedback, usability findings and market analysis.
• Create user interface specifications and maintain detailed user-interface specifications.
• Lead design initiatives across an existing and new suite of features.
• Work closely with product management and engineering to define and build the essential lovable product.

What We Offer
• Opportunities for career growth and professional development.
• Flexible working hours and a focus on work-life balance.
• An inclusive team culture that values diversity of thought and background.
• A rapidly growing customer base and an exciting charter in front of us that includes solving highly complex UX problems.

About Our Team
We are a team that thrives in a fast-paced startup-like environment. To be successful, you need to be highly motivated and detail-oriented while showing the highest standards of responsibility. If you're passionate about creating exceptional customer experiences and have a strong background in UX design, we encourage you to apply.

  • Palo Alto, California, United States Amazon Web Services, Inc. Full time

    Company OverviewAward-winning customer service at massive scale is a result of ten years of development that went into building the tools Amazon uses. With Amazon Connect, businesses can provide superior support by accelerating and personalizing the end-to-end contact center experience.Salary$20 to $28 per hour based on qualifications.About This JobWe're...

  • Senior UX Designer

    5 minutes ago


    Palo Alto, California, United States Amazon Web Services, Inc. Full time

    Job SummaryAs a Senior UX Designer at Amazon Web Services, you will play a crucial role in developing the next generation of cloud-based contact centers. Our team is dedicated to creating superior customer experiences through accelerated and personalized omnichannel interactions.We're looking for a passionate and talented UX designer to help us innovate on...


  • East Palo Alto, California, United States Amazon Development Center U.S., Inc. Full time

    About the RoleWe are seeking an experienced Senior UX Design Strategist to join our team at Amazon Development Center U.S., Inc. This is a unique opportunity to shape the future of the AWS data and analytics experience.Job SummaryThe ideal candidate will have 10+ years of design experience, with expertise in User Interface Design, Information Architecture,...


  • Palo Alto, California, United States Amazon Full time

    **About Amazon Health:**Amazon Health's mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. We are building the technology, products, and services that help customers find, buy, and engage with the healthcare solutions they need.We are seeking an exceptional Senior Applied...


  • Palo Alto, California, United States Amazon Full time

    Amazon Health seeks a talented Senior Applied Scientist to join our mission of making healthcare more accessible and convenient. This role requires expertise in building machine learning models for business applications, with a strong background in engineering, technology, or a related field. As a Senior Applied Scientist, you will work closely with product,...


  • Palo Alto, California, United States Amazon Full time

    We are seeking an exceptional Senior Applied Scientist to join a team of experts in machine learning. This role is focused on working on machine learning problems for intent detection, dialogue systems, and information retrieval.You will translate product and CX requirements into science metrics and rigorous testing methodologies, invent and develop scalable...


  • Palo Alto, California, United States Amazon Web Services, Inc. Full time

    At Amazon Web Services, Inc., we are on a mission to revolutionize the way customers interact with businesses. As a Senior UX Designer, you will play a pivotal role in shaping the next generation of contact center experiences.About UsWe are a fast-growing company that thrives on innovation and customer satisfaction. Our cloud-based contact center, Amazon...


  • Palo Alto, California, United States Amazon Full time

    About the JobAs a Senior Natural Language Model Engineer at Amazon, you will play a critical role in shaping the future of e-commerce search. You will work closely with our search quality team to develop and deploy LLMs that provide accurate and relevant results to customers.Job DescriptionThis is a challenging role that requires strong technical skills,...


  • Palo Alto, California, United States Amazon Full time

    Job Title: Amazon Search EconomistAbout the Role:The Senior Economist will leverage petabyte-scale data to identify opportunities and deliver models, metrics, or insights that create wins for customers. This role involves designing, sizing, and analyzing field experiments at scale, applying econometric or statistical knowledge to improve Amazon Search, and...


  • Palo Alto, California, United States Amazon Full time

    Company Overview: Amazon Health is a pioneering force in healthcare innovation, dedicated to making high-quality medical products and services accessible to customers worldwide. Our mission is to revolutionize the way people access healthcare solutions.">About the Role: As a Senior Applied Scientist on our Health AI team, you will be responsible for...


  • Palo Alto, California, United States Amazon Full time

    Are you passionate about building world-class experiences for customers?We're looking for a skilled Senior Frontend Engineer to join our team and help us architect, design, and implement high-performance console applications that delight our customers.The Amazon Database Migration Service helps customers migrate databases to AWS easily and securely. Our...


  • Palo Alto, California, United States Amazon Web Services, Inc. Full time

    Role SummaryWe are looking for a Senior UX Designer to help us shape the future of Amazon Connect. As a Senior UX Designer, you will be responsible for designing and delivering scalable, resilient experiences while maintaining a constant customer focus. You will contribute to the strategy and design of useful, usable, and desirable products in a team...


  • Palo Alto, California, United States Amazon Full time

    **Welcome to Amazon Health Services:**At Amazon Health Services, we're dedicated to making healthcare more accessible, convenient, and cost-effective for our customers. As a Senior Applied Scientist, you'll play a critical role in developing AI-powered solutions that drive business growth and improve customer experiences. We're looking for exceptional talent...


  • Palo Alto, California, United States Amazon Full time

    At Amazon, we're committed to delivering exceptional customer experiences. As a Software Development Engineer on our Advertising team, you'll play a key role in shaping the future of advertising on our platform.We're looking for talented engineers who can design and develop large-scale distributed systems that are core to Amazon's Advertising stack. If you...


  • East Palo Alto, California, United States Amazon Full time

    We're looking for a senior software development engineer to join our Amazon Aurora team. As a key member of our team, you will play a critical role in designing and developing significant system software components critical to our industry leading database services architected for the cloud.About the RoleYou will have the opportunity to work on challenging...


  • Palo Alto, California, United States Amazon Full time

    As a Senior Data Scientist, Machine Learning in Healthcare at Amazon, you'll be responsible for developing and implementing cutting-edge machine learning solutions to drive business growth and improve customer experiences. With a focus on healthcare, you'll work on challenging science problems, conduct rapid prototyping, and deploy your ideas at scale. Your...


  • Palo Alto, California, United States Evergreen Technologies LLC Full time

    Job Description:Evergreen Technologies LLC is seeking a Senior UX Specialist - Branding and Design to join our team. As a key member of our design team, you will be responsible for creating exceptional user experiences and designing intuitive, visually appealing interfaces for our clients.About the Role:The successful candidate will have a proven track...


  • Palo Alto, California, United States Amazon Full time

    OverviewAmazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys.Salary RangeThe base pay for this position ranges from $151,300/year in our lowest...


  • Palo Alto, California, United States Amazon Full time

    **Our Team**We are a diverse team of engineers, product managers, and UX designers working together to deliver innovative software solutions for customers worldwide. As a Software Development Engineer on our team, you will have the opportunity to work on challenging projects, collaborate with cross-functional teams, and contribute to the growth and success...

  • AI Engineer, Amazon

    6 days ago


    Palo Alto, California, United States Amazon Full time

    Job Title: AI Engineer, AmazonAbout the Job:We are seeking a talented AI Engineer to join our team at Amazon. As an AI Engineer, you will be responsible for developing and implementing cutting-edge AI technologies that drive business results.Key Responsibilities:- Develop and deploy AI models that improve customer experience and drive sales growth-...