Guest Services Representative

1 week ago


Babson Park, United States Flik Hospitality Group Full time
Unlock a Rewarding Career in Hospitality

Flik Hospitality Group is seeking a talented Guest Services Agent to join our team. As a key member of our front-of-house staff, you will be responsible for delivering exceptional guest experiences and providing top-notch service.

About the Role:
  • Check guests in and out, ensuring seamless registration and check-out processes.
  • Resolve guest challenges and concerns, escalating issues as needed.
  • Promote hotel services, amenities, and upsell products to enhance guest stays.

You will work closely with our management team to maintain high standards of customer service, ensuring that every guest feels valued and cared for.

The Ideal Candidate:
  • Previous customer service experience, preferably in a hospitality setting.
  • Excellent communication and problem-solving skills.
  • A passion for delivering exceptional guest experiences.
What We Offer:
  • A competitive salary of $20.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development within our dynamic company.

If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



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