Day Porter

2 days ago

National Park, United States Guest Services Full time
Compensation Amount:
17.25 USD HourlyKeep public areas and grounds of hotel clean and clear of litter, take guests' baggage to and from hotel parking lot and rooms, assist front desk staff in various guest service responsibilities, receive orders and stock merchandise for hotel, restaurant, and gift shop. This position reports to the General Manager.

Job Description:

Wage: $17.25 - $17.25

Benefits: Sick Pay (Sick Leave is provided in accordance with Washington State law, allowing employees to accrue one hour of sick leave for every 40 hours worked, to be used for personal illness, family care, and other qualifying reasons.); Employee Discounts, Recreation Program, Employee Assistance Program; Housing & Meal Plan Available

ESSENTIAL FUNCTIONS

  • Greet hotel guests and park visitors in a friendly manner, provide information and services including carrying baggage to and from rooms.
  • Maintain cleanliness of public areas of hotel including dusting, emptying garbage, picking up litter, cleaning public restrooms, sweeping, mopping, and snow removal.
  • Communicate effectively with front desk and housekeeping staff and assist when necessary, including answering phones or stripping beds in rooms.
  • Receive and stock kitchen, hotel and gift shop orders; assist delivery drivers in loading/unloading.
  • Clean windows as needed/requested.
  • Resolve guest concerns and complaints within scope of authority; refer to management as appropriate.


SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
  • Partial High School; High School Diploma/G.E.D. equivalent preferred.
  • Strong interpersonal and communication skills.
  • Strong Sanitation Habits and attention to detail.
PHYSICAL AND MENTAL REQUIREMENTS
  • Moving about to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lift, carry, and push up to 20 lbs. regularly, 25-30 lbs. frequently, and up to 50 lbs. occasionally.
  • Able to stand for extended periods and to climb steps frequently while carrying 20-30lbs.
  • Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English.
  • Physical presence at the job site is essential to perform job duties.
EQUIPMENT USED
  • General custodial equipment including vacuum, mop, broom, variety of cleaning chemicals and supplies
  • Required Personal Protective Equipment used: gloves and goggles


Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work environment

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