Parts Counter Associate
4 weeks ago
As a Parts Counter Associate at Asbury Automotive Group, you will play a vital role in providing exceptional customer experiences and driving sales growth. Your primary responsibility will be to sell parts to customers, both in-store and over the phone, ensuring that they receive the right products and services to meet their needs.
Key Responsibilities:
- Assist customers in selecting required parts in a friendly and professional manner
- Inform customers of companion part requirements and ensure they are exposed to the full product line
- Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
- Review body shop estimates to ensure accuracy and pricing alignment
- Pull and fill orders from stock, notify parts manager of out-of-stock parts, and follow up on back-ordered parts
- Maintain a prompt and efficient flow of paperwork, verify will-call and back-order files, and receive payment from retail customers
- Assist outside sales representatives with their orders and maintain a professional image and demeanor
Requirements:
To succeed in this role, you will need:
- Excellent communication and customer service skills
- Ability to multi-task in a fast-paced environment
- Strong computer and phone skills, with proficiency in CDK a plus
- Degree in automotive technology or military equivalent experience
- Bi-lingual skills a plus
- Valid driver's license and ability to pass pre-employment screen
Benefits:
As a valued member of our team, you will enjoy a range of benefits, including:
- Semi-monthly pay
- Paid holidays and paid time off (full-time only)
- Deferred holiday pay match
- Paid training
- Insurance and retirement benefits (full-time employees only)
- Learning and tuition assistance opportunities
- Professional growth and development opportunities
About Asbury Automotive Group:
Asbury Automotive Group is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are committed to providing exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. We are an equal opportunity employer and prohibit discrimination or harassment based on any protected category.
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