Vision Care Associate
4 days ago
Pearle Vision is seeking a Vision Care Associate to join our team. As a key member of our team, you will be responsible for ensuring exceptional customer service, fulfilling prescriptions, and assisting customers with frame and lens selection.
Main Responsibilities:
- Ensuring high-quality customer service and support
- Fulfilling prescription eyeglasses and assisting customers with frame and lens selection
- Answering phone calls, scheduling appointments, and confirming appointment recalls
- Performing preliminary testing for the optometrist
- Fulfilling contact lens trial room and performing proper contact lens training
- Ensuring store consistency and efficiency in sales, merchandising, patient care, and store operations
- Supporting the store manager in diagnosing business and leveraging synergies of retail, lab, and doctor to drive positive results
- Showing pride in store appearance and executing visual directives
- Demonstrating ability to multitask and respond flexibly in a quickly changing environment
Requirements:
- Previous optical retail experience and vision insurance knowledge required
- ABO certification preferred but not required
- Strong sales skills, phone skills, consulting skills, and problem-solving abilities
- High school graduate or equivalent
- Must work on Fridays and Saturdays
- Must live within 25 miles from 92606
- Awareness of current fashion trends
- Must be highly motivated in providing exceptional customer service
- Basic math and computer knowledge
Salary and Benefits:
- Estimated annual salary: $35,000 - $52,000
- Commission and bonus
- Fully covered medical and vision benefits
- PTO
- Complimentary eyewear on anniversary
- ABO and NCLE certification reimbursement
- Free online university learning courses for ABO and NCLE exams
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