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Member Frontline Associate

2 months ago

McAllen, Texas, United States Sam's Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Frontline Associate. As a key member of our front-end team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our members.

Key Responsibilities
  • Provide exceptional customer service by greeting and thanking members, answering their questions, and resolving any issues or concerns they may have.
  • Process member purchases, handle returns, and maintain a clean and organized store environment.
  • Work effectively in a fast-paced environment, juggling multiple tasks and responsibilities while maintaining a positive attitude and high level of productivity.
  • Collaborate with colleagues to achieve sales goals, promote products and services, and maintain a positive and inclusive store culture.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and members.
What We Offer
  • Competitive hourly wage and performance-based bonus opportunities.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • A fun and dynamic work environment with a team-oriented culture.