Restaurant Host

2 days ago


Pine Bluff, Arkansas, United States Saracen Casino Full time
Job Summary

As a Restaurant Server at Saracen Casino Resort, you will provide exceptional customer service to every guest who dines in assigned restaurants or banquet areas. Your primary responsibility will be to take customers' food and beverage orders, serve food and drinks, and ensure that every guest has a memorable dining experience.

Key Responsibilities
  • Greets guests at assigned tables and ensures each guest's needs are met
  • Returns to each assigned table periodically to ascertain whether additional items are desired
  • Clears empty plates and serves food and beverages to guests where appropriate
  • Ushers guests to their tables and maintains a professional work environment
  • Adheres to regulatory, departmental, and company policies in an ethical manner
  • Refills drinks and provides exceptional customer service to all patrons
Requirements
  • Must be a minimum of 18 years of age or older upon employment
  • Able to carry and balance service trays
  • Legible handwriting
  • Prior food server experience preferred
  • Basic knowledge of menu prices and composition of food and beverage menu items
  • Team player
  • Must present a well-groomed and professional appearance
  • Must possess excellent communication skills
  • Must be able to read, write, speak, and understand English
Working Conditions

The physical demands of this role include standing, walking, and moving through all areas of the casino. You must be able to lift trays with food above shoulder level and tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.

Saracen Casino Resort is an equal opportunity employer and adheres to the READY STANDARDS: Recognize, Engage, Appreciate, Deliver, and Yes, We Can


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