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Pool Operations Manager
1 month ago
We are seeking an experienced Pool Operations Manager to join our team at SAHARA. As a key member of our resort's management team, you will be responsible for overseeing the day-to-day operations of our pools.
Job DescriptionIn this role, you will ensure that all operational systems and procedures are effective, efficient, and in place for the operation of the pools. You will also be responsible for:
- Ensuring that these systems and procedures are consistently applied throughout the pools by each employee;
- Overseeing and directing the seamless running of day-to-day operations;
- SUPPORTING THE DELIVERY OF OUTSTANDING CUSTOMER SERVICE WHILE ENSURING THAT ALL FINANCIAL AND STATUTORY REQUIREMENTS ARE MET;
- Selecting, developing, and separating pool employees;
- Managing and controlling department expenditure within agreed budgets;
- Communicating regularly with Casino/Hotel leadership regarding venue performance and operations;
- Maintaining and cleaning outlets, ensuring compliance with SNHD food standards, OSHA, Fire & Life Safety Regulations;
Salary: $80,000 - $120,000 per year
About Us: We are a dynamic and fast-paced resort that is committed to delivering exceptional customer experiences. Our team members are passionate about what they do, and we are looking for someone who shares our passion and commitment to excellence.
Required Skills and QualificationsTo be successful in this role, you will need:
- A minimum of five years of luxury Pool/Nightclub Management experience, preferably in a Casino/Resort environment;
- Previous experience with pre-opening of a Pool/Nightclub is a plus;
- Strong knowledge of commonly-used concepts, practices, and procedures in a restaurant/nightclub;
- Union knowledge, rules, and regulations are preferred;
- Proven ability to accurately calculate P/L, handle money, and implement spending changes;
- Must have flexibility and be adaptable to all types of changes;
- Previous experience recruiting, developing, and managing multiple types of personalities is required;
- Must be able to create fun in a fast-paced and stressful environment;
- Must have strong communication and interpersonal skills to deal effectively with all types of business contacts;
- A valid Alcohol Awareness Card and Food Handler's License is required;
- Knowledge of Marketing, Social Media, VIP, Hosting, Promotions required;
- Must be 21 years of age or older;