Operations Manager
2 weeks ago
We are seeking an experienced Operations Manager to oversee the night shift operations and management of a corporate Sweetwaters Coffee & Tea cafe. As a key member of our team, you will be responsible for fostering a fun environment and driving bottom-line profits.
Key Responsibilities- Build sales through excellent product execution, guest service, and team management.
- Ensure coffee, tea, and espresso drinks are correctly and efficiently prepared to Sweetwaters standards.
- Encourage and guide the team to meet sales goals
- Ability to lead the team on guest service, training, product quality, merchandising, cleanliness, and food safety
- Provide friendly, accurate, and efficient guest service.
- Execute accurate and proper cash handling procedures.
- Ensure the cafe is clean, organized, and inviting at all times.
- Maintain and communicate your knowledge of the coffee, teas, and other products offered at Sweetwaters.
- Food service experience.
- Proven sales experience.
- Must enjoy working with people, be able to multi-task, and work in a busy, fast-paced environment.
- Must have strong guest service skills, be friendly, accurate, and efficient, enjoy drinking coffee or tea, and be passionate about quality.
- Must be available at least 15 hours/week and have some weekend availability.
- Loves to laugh and work in a positive environment.
- Ability to lift and/or move up to 30 lbs.
- 20-40 hours a week.
$45,000 - $60,000 per year, depending on experience.
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