Customer Service Representative with Excellent Benefits

2 weeks ago


Sioux Falls, South Dakota, United States Midwest Motor Express Full time

Job Summary:

Midwest Motor Express, Inc. is a leading transportation solutions provider seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service to internal and external customers
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Prepare and distribute various forms, records, and correspondence
  • Track shipments for customers and assist with scheduling pickups
  • Assist with dispatching and rate quoting
  • Perform other duties as assigned

Requirements:

  • High School graduate or equivalent
  • 1+ years of office support or clerical experience
  • Type 40 wpm
  • Excellent customer service and communication skills
  • Ability to work in a time-sensitive environment
  • Basic computer skills

Benefits:

  • Competitive compensation and paid weekly
  • FREE employee-only health plan with associated Health Savings Account
  • Vision and dental insurance available
  • Group disability, accident, medical bridge, and critical illness coverage available
  • 401K plan with company match
  • Paid vacation and personal leave
  • Paid holidays
  • Direct deposit
  • Company-paid life insurance
  • Will planning assistance
  • Employee assistance program


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