Customer Service Representative

3 days ago


Sioux Falls, South Dakota, United States Midwest Motor Express Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Midwest Motor Express, Inc.

About the Role:

  • Provide exceptional customer service to internal and external customers via phone, email, and in-person.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer transactions, including payments and refunds.
  • Assist with data entry and record-keeping to ensure accurate and up-to-date customer information.
  • Collaborate with other departments to ensure seamless customer experience.

Requirements:

  • High school diploma or equivalent required.
  • 1+ year of office support or clerical experience preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic computer skills, including Microsoft Office and email.

What We Offer:

  • Competitive compensation and paid weekly.
  • FREE employee-only health plan with associated Health Savings Account.
  • Vision and dental insurance available.
  • Group disability, accident, medical bridge, and critical illness coverage available.
  • 401K plan with company match.
  • Paid vacation and personal leave.
  • Paid holidays.
  • Direct deposit.
  • Company-paid life insurance.
  • Will planning assistance.
  • Employee assistance program.

Why Join Us:

Midwest Motor Express, Inc. is a leading transportation solutions provider with a rich history dating back to 1918. We offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.



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