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Healthcare Administrative Assistant

2 months ago

Renton, Washington, United States Balance Health Full time
Job Summary

Balance Health is seeking a highly organized and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will be responsible for providing exceptional customer service to our patients, answering phone calls, scheduling appointments, and managing patient records.

Key Responsibilities
  • Answer Phone Calls: Respond to incoming phone calls in a timely and professional manner, providing accurate and helpful information to patients.
  • Schedule Appointments: Schedule appointments for patients with healthcare providers, ensuring that all necessary information is collected and accurate.
  • Manage Patient Records: Maintain accurate and up-to-date patient records, including demographic information, medical history, and treatment plans.
  • Provide Customer Service: Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Communicate with Healthcare Providers: Communicate with healthcare providers to schedule appointments, obtain medical records, and provide updates on patient status.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Customer Service Experience: Previous customer service experience is required, preferably in a healthcare setting.
  • Communication Skills: Excellent communication skills, both verbal and written, are required.
  • Organizational Skills: Strong organizational skills, including the ability to multitask and prioritize tasks, are required.
Benefits
  • Competitive Salary: A competitive salary is offered, commensurate with experience.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance, is offered.
  • Paid Time Off: Paid time off, including vacation and sick leave, is offered.