Customer Service Representative

2 days ago


Hudson, Michigan, United States Exotic Automation & Supply Full time
Job Summary: Exotic Automation and Supply is seeking a Customer Service Representative to join our team in New Hudson, MI. The successful candidate will be responsible for providing exceptional customer service, knowledge of product lines, and sales support.

Under the guidance of the Customer Service Director, the CSR will be responsible for servicing customer inquiries, product requests, quotations, order entry, and order follow-up. This position is vital to the Sales department and will impact the overall profitability of the Company.

Key Responsibilities:
  • Provide exceptional customer service and support to customers, both internally and externally.
  • Knowledge of product lines and sales support to ensure accurate and timely responses to customer inquiries.
  • Assist with order entry, order follow-up, and other sales-related tasks as needed.
  • Collaborate with the Customer Service Director to develop and implement sales strategies and initiatives.
  • Develop and maintain relationships with customers, business partners, and management team.
Exotic Automation and Supply is an EEO and drug-free Employer.

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