Car Rental Associate
2 weeks ago
We are seeking a skilled and motivated Car Rental Associate to join our team at Hertz. This role offers an excellent opportunity for those who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer service.
Responsibilities- To provide top-notch customer service by addressing customer inquiries, resolving issues, and ensuring a smooth rental experience.
- To work effectively as part of a team, maintaining open communication and collaboration to achieve business goals.
- To maintain a high level of knowledge about our products and services, staying up-to-date on any changes or updates.
- A high school diploma or equivalent is required.
- You must have a strong passion for customer service, with the ability to handle multiple tasks and prioritize duties efficiently.
- Two years of customer service experience is preferred, along with excellent verbal communication skills and a professional attitude.
- You should be able to work flexible schedules, including nights, weekends, and holidays, based on business demands.
- Strong computer skills and the ability to learn new software systems are essential.
- Experience dealing directly with customers, handling inquiries, disputes, and adjustments.
- Four years of customer service experience, with two years of sales experience, is highly desirable.
This role requires the ability to sit, stand, walk, bend, twist, climb, drive, push, pull, write, lift, see, and read. You must possess all necessary auditory, speaking, and communicating capabilities to perform the responsibilities of this position.
Compensation and BenefitsThe estimated starting wage for this position is $17.50 per hour, with opportunities for overtime pay. As a valued member of our team, you will also receive benefits such as competitive salary, opportunities for career advancement, and a dynamic work environment.
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