Licensed Insurance Customer Service Representative

1 month ago


Zumbrota, Minnesota, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and licensed professional to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations and remarkable customer experiences.

Responsibilities
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results in a fast-paced environment.
Requirements
  • Active Property and Casualty license required.
  • Excellent interpersonal, communication, and organizational skills.
  • Ability to work in a team environment and provide timely and thorough activity reports to the agent.
  • Selected candidate must remain current in product changes, licensing, technical developments, and continuing education.
What We Offer
  • Hourly pay and competitive PTO.
  • Bonuses throughout the year.
  • Retirement plan and professional office setting with excellent working conditions.
  • Valuable experience and growth potential/Opportunity for advancement within our office.

If you are a motivated and licensed professional looking for a rewarding career with excellent income and growth potential, please submit your resume for consideration. We will follow up with you on the next steps in the interview process.



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