Member Service Representative

2 months ago


Zumbrota, Minnesota, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide member service by greeting members, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and checkout areas.
  • Process member transactions, including returns, exchanges, and purchases, while ensuring accuracy and attention to detail.
  • Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory levels.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
Benefits

As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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