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Hospitality Team Member

2 months ago

Rochester, Minnesota, United States OCI Hospitality Full time

Job Summary:

We are seeking a highly skilled and customer-focused Restaurant Host to join our team at OCI Hospitality. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a memorable dining experience for our guests.

Key Responsibilities:

  • Provide exceptional guest service: Greet guests, answer questions, and address concerns in a professional and courteous manner.
  • Manage guest flow: Monitor seating, wait times, and table availability to ensure a smooth and efficient dining experience.
  • Communicate effectively: Clearly communicate with guests, servers, and kitchen staff to ensure accurate orders and timely service.
  • Maintain a clean and safe environment: Ensure that the dining area, restrooms, and other public areas are clean, tidy, and free of hazards.
  • Assist with special requests: Accommodate special requests, such as special diets or preferences, to ensure that our guests feel valued and appreciated.

Requirements:

  • Strong communication and interpersonal skills: Ability to effectively communicate with guests, staff, and management.
  • Ability to work in a fast-paced environment: Ability to multitask, prioritize tasks, and maintain a calm and professional demeanor in a fast-paced environment.
  • Basic math skills: Ability to accurately handle cash, operate a point-of-sale system, and perform basic math calculations.

What We Offer:

As a member of our hospitality team, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and be part of a team that is dedicated to providing exceptional guest service.