Client Service Representative
6 days ago
A Day in the Life:
As a Client Service Representative at H&R Block, you will be immersed in an exceptional work environment that values diversity, inclusion, and employee well-being. Your primary focus will be on delivering top-notch client service, ensuring seamless communication, and building strong relationships with colleagues and clients alike.
Your Key Responsibilities:
- Answering phone calls and responding to client inquiries in a timely and professional manner
- Greeting clients warmly and providing a positive first impression of H&R Block
- Scheduling appointments and coordinating logistics to meet client needs
- Collaborating with tax professionals to match clients with the right expert for their tax needs
- Maintaining a clean and organized workspace to ensure efficient operations
About You:
- 1-2 years of experience in a customer-facing role, preferably in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Basic computer skills, including proficiency in Microsoft Office
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