Customer Service Representative

6 hours ago


Columbia, Missouri, United States C and D Enterprises dba Golden Corral Full time
Job Overview

We are seeking a highly motivated and friendly individual to join our team at C and D Enterprises dba Golden Corral as a Customer Service Representative. This role is responsible for providing exceptional guest service, ensuring a clean and welcoming environment, and maintaining operational excellence.

Key Responsibilities
  • Guest Service:
    • Greet guests as they enter the restaurant and offer a warm welcome.
    • Offer assistance to any guests who may need help, ensuring their needs are met promptly and efficiently.
    • Process GC On the Go To-Go orders with accuracy and speed.
    • Provide friendly and courteous service on the phone and in person.
    • Handle payments accurately and efficiently.
    • Stay knowledgeable about menu items, prices, and promotions to provide informed recommendations.
  • Cleanliness:
    • Maintain a clean and organized workspace, including the vestibule, host/cashier station, and surrounding areas.
    • Assist in setting up the buffet and ensuring labels are correct.
    • Clean all buffets and surrounding areas to maintain a high level of cleanliness.
    • Follow local health department laws and regulations to ensure a safe and healthy environment.
  • Operational Excellence:
    • Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
    • Ensure drawer balances with daily paperwork to maintain accuracy and efficiency.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and maintain a high level of attention to detail. If you are a motivated and friendly individual who is passionate about providing exceptional guest service, we encourage you to apply.



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