Room Service Attendant

3 weeks ago

Teton Village, Wyoming, United States Four Seasons Hotels Limited Full time
About Four Seasons:

At Four Seasons, we strive to create exceptional experiences for our guests, residents, and partners. Our team members around the world are committed to delivering luxury with genuine heart. We believe that a world-class employee experience and company culture are essential to enabling our people to deliver these exceptional guest experiences.

About the Location:
Our luxurious mountain lodge in the heart of the American West offers a unique blend of adventure and luxury. Nestled in a verdant mountain valley, our resort is surrounded by some of America's most rugged peaks, celebrated ski runs, and wildlife in nearby Grand Teton National Park.

Room Service Server:

We are seeking a Room Service Server who is dedicated to providing exceptional quality and service to our guests. As a member of our team, you will be responsible for delivering food orders to guest rooms, ensuring special needs or requests are met. You will also verify completed kitchen orders, transport items promptly, and greet guests with engaging descriptions of selected menu items.

Responsibilities:
  • Deliver food orders to guest rooms, ensuring special needs or requests are met.
  • Verify completed kitchen orders with the order taker or the guest's original order.
  • Transport items promptly for optimal food quality.
  • Greet guests, provide engaging descriptions of selected menu items, including their origin, taste, and preparation methods.
  • Communicate options for tray and dishware removal.
  • Break down, clean, and set up room service tables, condiment setups, flatware, dishware, and room service side stations.
  • Close guest checks accurately, securing room numbers and signatures; handle voided checks or complimentary meals appropriately.
  • Foster a harmonious and professional work environment, collaborating effectively with co-workers and supervisors.
Preferred Qualifications and Skills:
  • Candidates must have excellent personal presentation and interpersonal skills.
  • Ability to conform to Four Seasons standards of excellence for quality, professionalism, and friendliness.
  • Ability to push, pull, or lift up to 50lbs.
  • Applicants must have a flexible schedule with the ability to work all shifts, weekends, and holidays.
  • Utilize the resort's computer system, ringing up sales, printing checks, closing checks, and completing closing readings.
  • Work authorization for the location is required.
Benefits:
  • Discounted housing available.
  • Complimentary room nights around the world.
  • Medical, dental, and vision insurance for you and your family.
  • 5 Weeks PTO.
  • Retail, spa, and F&B discounts.
  • Free Employee Cafeteria meals.
  • Free uniform dry cleaning.
  • Discounted/transferable ski passes.
  • Free ski storage.


We look forward to receiving your application

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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