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Retail Sales Supervisor

2 months ago

Albuquerque, New Mexico, United States Fabletics Full time

Position Overview:
Fabletics Retail is seeking a dedicated Full-Time Sales Supervisor to join our dynamic team.

Role Summary:
As a Sales Supervisor, you will play a crucial role in delivering an exceptional retail experience while supporting sales and operational functions.

Utilizing advanced technology, you will facilitate a seamless shopping experience for our customers, bridging the gap between online and in-store interactions.

Collaborate closely with the Store Manager, team leaders, and a group of enthusiastic associates to empower our customers to pursue their passions.

The ideal candidate is a proactive, energetic individual who enjoys engaging with the public and thrives in a collaborative environment.

Key Responsibilities:

  • Embody the company culture and values, providing insights to customers on how to pursue their passions.
  • Engage customers in innovative ways by sharing knowledge about product materials, features, fit, and functionality.
  • Drive customer interaction both inside the store and through community initiatives and events.
  • Deliver training and immediate feedback based on our Customer Experience Playbook and performance standards.
  • Work alongside the Store Manager to motivate team members to achieve individual and collective performance targets.
  • Communicate inventory and training requirements to enhance the overall customer experience.
  • Maintain merchandising standards that simplify the shopping process and enhance customer satisfaction.
  • Actively contribute feedback to the Store Manager to foster continuous improvement within the business.
  • Strive for excellence in meeting and exceeding store objectives related to performance, productivity, efficiency, and quality.
  • Serve as a knowledgeable resource for product information to customers and team members.
  • Achieve personal sales goals while maintaining safety and security standards.
  • Assist with inventory management as needed, including unpacking merchandise.

Qualifications:

  • A minimum of one year of experience in a retail setting; prior management experience is advantageous.
  • Familiarity with active lifestyle choices such as yoga, cycling, Pilates, weight training, and nutrition.
  • Strong interpersonal skills and the ability to engage with customers, employees, and business partners.
  • Ability to work effectively within large teams.
  • Excellent communication skills and a positive attitude, thriving in a fast-paced environment.
  • Comfortable navigating ambiguity and taking initiative when opportunities arise.
  • Proficient with retail inventory and point-of-sale systems.
  • Self-motivated with a talent for inspiring others.
  • Ability to manage multiple tasks, prioritize effectively, and work under pressure.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Physical requirements include frequent movement, communication, and standing for extended periods.
  • Applicants must be at least 18 years old.

Equal Opportunity Employer:
Fabletics is committed to creating a diverse environment and is proud to be an equal opportunity employer.

About Fabletics:
Fabletics is a leading activewear brand that champions a vibrant workplace culture focused on inclusivity and diversity.