Assistant Manager-Arlington Position

8 hours ago


Arlington, Virginia, United States 5.11 Tactical Full time

Job Title: Assistant Manager-Arlington

Job Summary:

5.11 Tactical is seeking an exceptional Retail Assistant Manager to join our team at our new store in Arlington, TX. As a key member of our leadership team, you will be responsible for delivering an exceptional customer experience, building and maintaining customer relationships, and achieving store sales goals.

Responsibilities:

  1. Deliver overall brand experience by directing and modeling 5.11's Ethos, Values, Mission, and Service standards.
  2. Work closely with the 5.11 Tactical Merchandising Team to coordinate merchandising updates, identify opportunities, and support long-term strategies.
  3. Lead and delegate merchandise processing, replenishment, and recovery of sales floor to brand standards.
  4. Ensure team is trained in fitting techniques and accurately executing fittings.
  5. Ensure all alterations and embellishments are executed according to department specs.
  6. Model an efficient and satisfying cash-wrap experience.
  7. Ensure housekeeping duties are completed to maintain a neat, clean, and professional store experience.
  8. Monitor and follow up on sales goals, sales plans, and sales budgets to optimize profit.
  9. Assist with reductions, price changes, and transfers.
  10. Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags.
  11. Follow and execute safety and security routines to prevent loss and guarantee employee and customer safety.
  12. Have working knowledge and oversee use of all Company systems in store.

Requirements:

  • Degree and/or 2-4 years of retail store supervisory experience in outdoor apparel and/or gear preferred.
  • Proven ability to provide a superior customer experience and drive customer loyalty.
  • Proven ability to assess talent and manage performance.
  • Proven business acumen with strategic and analytical skills.
  • Ability to effectively communicate with all levels of an organization.
  • Schedule flexibility to include evenings and weekends.
  • Proficiency in Microsoft Office programs (Excel, Word, and Outlook).
  • Ability to use a POS system.

5.11 Tactical Ethos:

At 5.11 Tactical, everyone has the opportunity to be a leader and perform in an exceptional manner. We strive to uphold our Ethos, which defines our culture: Trusted, Responsive, Accountable, and Committed.

Trusted:

We strive to create trust in everything we do, starting with self-trust and relationship trust. We work on the components of integrity, intent, capability, and results.

Responsive:

We listen to the needs of our end-user Professionals, then develop, produce, and deliver solutions to their problems. Each of us chooses to be a leader and takes charge of what is within our circle of influence.

Accountable:

We seek to achieve results with a bias for action. We like to compete and be measured against the most demanding standards to ensure our continued success.

Committed:

We overcome obstacles to accomplish our goals and support our team members when challenges arise. We complete commitments and seek to over-deliver relative to expectations.



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