Automotive Service Director
1 week ago
Job Title: Automotive Service Director
Join LaFontaine Kia, a leading automotive group in Michigan, as an Automotive Service Director. This role offers a competitive salary of $85,000 - $110,000 per year.
About the Role:
The Service Director manages the service department team and handles customer interactions, reports, and repairs. The primary goal is to provide excellent customer service and maintain strong relationships with customers.
Responsibilities:
- Analyze process regularly to assure efficient and high-quality work.
- Increase service technician productivity levels.
- Provide cost estimates for body damage and internal repairs.
- Manage service personnel so that they are adequately trained, alert, and available for work.
- Ensure that jobs are delegated to technicians as appropriate considering skill level.
- Become familiar and proficient with all phases of the computer system needed for parts and service management, developing, and maintaining the skills required.
Requirements:
- Ability to read and comprehend instructions and information.
- Professional personal appearance.
- Excellent communication skills.
- Ability to meet company's production and quality standards.
Benefits:
- Competitive compensation.
- Employee referral program.
- Employee discounts on sales and service.
- Benefits package (medical, dental, vision, employer-paid life/AD&D, employee assistance program, pet insurance).
- Voluntary benefits (flex spending account, life/AD&D, short-term and long-term disability, critical illness, accident insurance, legal & identity theft protection).
- 401(k) and employer match.
- Holiday savings program with employer match.
- Paid time off.
- Holiday pay.
Physical Requirements:
- Surroundings: Spend time indoors in air-conditioned areas.
- Sitting: On a regular basis.
- Standing: On a regular basis.
- Walking: On a regular basis.
- Bending, twisting, and/or stooping: On a regular basis.
- Kneeling and/or squatting: On a regular basis.
- Lifting: Over 50 lbs. infrequently.
- Reaching and/or lifting overhead: On a regular basis.
- Climbing: Stairs.
- Repetitive hand/finger movement: On a regular basis.
- Grasping/grabbing with hands: On a regular basis.
- Pushing and pulling: Infrequently.
About LaFontaine Kia
LaFontaine Kia is a leading automotive group in Michigan, founded in 1980 by Michael Sr. and Maureen LaFontaine. The group represents various brands and employs nearly 2,500 individuals. Our mission is to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.
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