Customer Service Representative
1 day ago
At Rebel, we're looking for a Customer Service Associate to join our team. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive experience for our customers.
Key Responsibilities:- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Operate a cash register, process transactions, and handle customer payments.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
- Restock shelves, face merchandise, and maintain visual displays.
- Process inventory, including receiving and stocking merchandise, and conducting cycle counts.
- Assist with opening and closing procedures, including counting cash and processing credit card transactions.
- Participate in visual merchandising and store displays.
- Develop and maintain a strong knowledge of products and services, including features, benefits, and promotions.
- Work effectively in a team environment, providing support and assistance to colleagues as needed.
- Meet or exceed sales and customer service goals, as established by management.
- High school diploma or equivalent required.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Ability to lift up to 30 pounds and stand for long periods of time.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Competitive hourly wage.
- Opportunities for advancement and professional growth.
- Discounts on merchandise and services.
- Flexible scheduling and work-life balance.
- Opportunities for ongoing training and development.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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