Retail Operations Manager

3 days ago


Houston, Texas, United States Eco-Life Employment Group Full time

As a Retail Operations Manager at Eco-Life Employment Group, you will oversee the daily operations and activities of multiple retail stores. Your primary responsibilities include formulating policies and procedures that impact other sections, overseeing process effectiveness, ensuring customer service quality meets established agency standards, and providing leadership and supervision to employees across numerous locations. This role requires minimal supervision and independence in decision-making.

Duties & Responsibilities
  • Manage numerous locations, review operational practices for efficiency, and meet with direct reports and departments to discuss compliance with business rules.
  • Assess section progress, provide direction on action plans, and evaluate current and proposed procedures to implement changes as necessary.
  • Ensure maximum use of time and resources, make staffing and operational recommendations, and provide leadership, motivation, training, evaluation, and supervision of employees.

This position also involves managing day-to-day activities via in-person interaction, ensuring operational and presentable states of EZ TAG Stores, and overseeing resource allocation, workload, workflow deadlines, work objectives, and time utilization to meet established agency goals.

Estimated Salary: $65,000 - $90,000 per year

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