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Front Office Coordinator

2 months ago

Sarasota, Florida, United States Gulf Gate Family Medicine Full time
Position Overview

Gulf Gate Family Medicine is on the lookout for a dedicated Full-Time Front Office Coordinator to enhance our thriving practice. The ideal candidate will possess a professional, approachable, and composed demeanor consistently.

Minimum of 2 years of experience in a front office role and proficient computer skills are MANDATORY for consideration.

Key Responsibilities:

  • Welcome and greet visitors as they enter the office.
  • Collect all essential information needed for the registration of new patients and for updating existing records: personal, demographic, financial, and insurance details.
  • Assist patients in completing necessary forms and ensure accuracy and completeness.
  • Input and update demographic and payer information in the electronic medical record system.
  • Confirm insurance coverage and copayment amounts.
  • Verify account balances and collect copayments at the time of service.
  • Maintain an inventory of paperwork and ensure the most current forms are utilized.
  • Schedule appointments for new patients and follow-up visits.
  • Perform additional clerical duties such as scanning and faxing.
  • Uphold and comply with HIPAA regulations, employee confidentiality, and privileged communications (patient, employee, and corporate).

Additional Responsibilities Include:

  • Efficiently manage phone lines, addressing inquiries; triage patient concerns, schedule appointments, transfer calls to the appropriate team member, accurately take messages, and return calls as directed by providers.
  • Process medical documents as instructed.

Qualifications Required for This Role:

  • Proficient in computer usage.
  • Professional demeanor and appearance.
  • Exceptional written and verbal communication abilities.
  • Resourceful and proactive in problem-solving.
  • Strong organizational skills.
  • Ability to multitask and manage time effectively, prioritizing tasks as needed.
  • Capable of interacting effectively with the public and colleagues.
  • Minimum of a high school diploma.
  • Adept at recognizing and establishing priorities to achieve set objectives.