Clinical Application Specialist

4 weeks ago

Port Saint Lucie, Florida, United States Oculus Inc Full time
Job Title: Clinical Application Specialist

At Oculus Inc., we are seeking a highly skilled Clinical Application Specialist to join our team. As a key member of our sales and marketing team, you will be responsible for educating and training medical eye care professionals in the operation and utilization of our medical devices and software in clinical practice.

Key Responsibilities:

  • Develop and maintain a high level of product knowledge for multiple Oculus devices.
  • Provide comprehensive clinical education and training to customers, utilizing Oculus devices to diagnose pathology and formulate treatment plans for various ocular conditions.
  • Organize, plan, and conduct clinical education and product training, including webinars and on-site visits.
  • Lead projects related to Oculus products and their clinical application in the field.
  • Develop customized content for training customers, key accounts, sales representatives, and other staff.
  • Understand product hardware, software, and peripheral devices.
  • Provide exceptional support to customers and sales representatives with product-related inquiries, concerns, and complex issues.
  • Work with research and clinical trial sites to advise on data collection for specific research projects.
  • Assist the marketing team with reviewing technical information for marketing materials and supporting the launch of new products and product enhancements.
  • Attend tradeshows and educational events to perform product presentations and demonstrations.
  • Gather product feedback, market data, and competitive product information to create reports for Product Management, Sales, and Development teams.
  • Develop a basic understanding of anatomy and physiology, conditions, pathologies, and treatments managed by eye care providers, as well as a detailed knowledge of those directly related to ocular surgery, contact lens fitting, and Oculus diagnostic devices.
  • Participate in continuous learning to maintain current knowledge of the market, competitors, and innovations in the eye care field.

Requirements:

  • Two years of working experience, preferably in a medical, scientific, or technology field.
  • Experience in the Eye Care industry, training in an optometry/ophthalmology program, or a recognized industry certification is preferred.
  • Four-year college degree in biology, medical, technical, scientific, or related fields, or equivalent clinical experience is desirable.
  • Prior experience with training or teaching, strong written communication, and verbal presentation skills are highly desirable.
  • Demonstrated skills using software applications such as spreadsheets, word processing, internet research, creating presentations, video editing, or other applicable functions.
  • Good analytical skills, high level of professionalism, and the ability to work cross-functionally within teams.
  • Strong multi-tasking and organizational skills are a must.
  • Must be self-motivated, self-directing, have strong attention to detail, and excellent time management skills.
  • Able to maintain confidential Company-related information.
  • Have a positive attitude, be highly coachable, and love to learn.

Physical Demands and Work Environment:

  • Oculus Inc. provides a smoke and vape-free environment on company premises for its employees, customers, and visitors.
  • While performing the duties of this job, the employee is regularly required to sit, talk, and listen to customers or colleagues, lifting and moving objects up to 50 lbs., and working with and installing equipment that require good vision and a steady hand.
  • Ability to travel about 10-25% of time to tradeshows, clinical rotations, and practice visits, including weekends.
  • Safely operate a motor vehicle and maintain a valid motor vehicle license.
  • Ability to travel internationally; obtaining a valid passport will be required.

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