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Operations Manager

2 months ago

Albany, New York, United States Rentokil Inc Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Rentokil Inc. As an Operations Manager, you will be responsible for leading a team of specialists and ensuring the delivery of exceptional customer service to our clients.

Key Responsibilities
  • Team Leadership: Manage daily operations of specialists, providing guidance and direction to ensure superior customer service.
  • Financial Management: Responsible for managing basic financial performance, including revenue growth and expense control.
  • Client Relationships: Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Reporting and Analysis: Submit regular reports and analyze data to inform business decisions.
Requirements
  • Education: Bachelor's degree (preferred but not required).
  • Experience: 3-5 years in a management role with emphasis on customer service.
  • Skills: Excellent verbal and written communication skills, ability to train and mentor staff.
  • Additional Requirements: Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations.
About Us

Rentokil Inc is a world-class company that rewards high performance and promotes from within. We offer competitive pay and performance incentives. Our Total Rewards Program includes:

Professional and Personal Growth
  • Multiple avenues to grow your career.
  • Training and development programs available.
  • Tuition Reimbursement benefits (for FT Colleagues).
Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1.
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more.
Savings and Retirement
  • 401(k) retirement plan with company-matching contributions.
Work-Life Balance
  • Vacation days & sick days.
  • Company-paid holidays & floating holidays.
  • A company mindset that prioritizes health, safety, and flexibility.