Loan Servicing Specialist IV

4 weeks ago


Los Angeles, California, United States Unavailable Full time
Job Summary

The Loan Servicing Specialist IV is a critical role within our Loan Servicing team, responsible for handling complex loan servicing activities with precision and attention to detail. This position requires a strong understanding of loan servicing regulations and procedures, as well as excellent analytical and problem-solving skills.

Key Responsibilities
  • Process loan sales and purchases, including booking transactions, establishing premiums or losses, and performing ongoing G/L reconciliations.
  • Monitor and process charge-off entries, ensuring proper shadow accounting in the bank's G/L and loan recoveries.
  • Manage loan ticklers, processing necessary transactions and maintenance to ensure data integrity and proper accounting for loan terms and conditions.
  • Respond to customer inquiries and disputes related to credit bureau reporting and other loan-related issues.
  • Reconstruct loans with customer and/or banking officer disputes, providing guidance to junior loan servicing specialists as needed.
  • Provide training and guidance to other Loan Servicing Specialists, ensuring compliance with regulatory requirements and procedures.
Requirements
  • Bachelor's degree in Finance or Accounting, or equivalent work-related experience.
  • Minimum 7 years of experience in the Loan Servicing industry, with a strong understanding of BSA/AML/OFAC laws and regulations.
  • Knowledge of credit bureau reporting and loan system experience required.
  • Excellent written and verbal communication skills, with the ability to handle multiple tasks and maintain a high volume work environment.

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