Technical Services Engineer

2 weeks ago

Huntsville, Alabama, United States Northrop Grumman Full time
Job Summary

We are seeking a highly skilled Technical Services Engineer to join our team at Northrop Grumman. As a Technical Services Engineer, you will provide technical advice and guidance on the installation, adaptation, configuration, or enhancement of our technical products, programs, and systems. You will also provide expertise for resolving technical problems, troubleshoot products, and modify products to meet customer requirements. Additionally, you will provide training to customers and work closely with our Integrated Battle Command System (IBCS) Mission Operations Representative (MOR) Team.

Key Responsibilities
  • Represent the IBCS program as the primary point of contact for customers and end-users.
  • Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IAMD IBCS systems.
  • Assist in the emplacement and initialization of the IBCS system and optimize the IBCS network.
  • Advise customers on the capabilities and limitations of the IBCS system.
  • Assist in troubleshooting IBCS hardware, software, and networks.
  • Provide updated information on the system capabilities through direct liaison with remote engineers.
  • Provide feedback to program leadership regarding system performance and end-user comments.
  • Work with Integrated Product Teams (IPTs) to maintain situational awareness of all product development and provide early identification and resolution of development issues.
  • Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software.
Requirements
  • Bachelor's Degree in a science or IT field with 2 years of experience in a related field, or Master's degree with 0 years of experience. Four years of IT experience can be used in lieu of a Bachelor's Degree.
  • Security Plus Certification or equivalent IAT Level II certification required or able to obtain within 6 months of hire.
  • Current Active Department of Defense Secret Security Clearance.
Preferred Qualifications
  • System administration experience with Red Hat Enterprise Linux and experience operating within a Continuous Delivery/Continuous Integration culture.
  • Ability to lead technical briefings with customers and end-users and provide recommendations on the employment of the weapon system.
  • Experience integrating COTS, GOTS, and custom software in a security-constrained environment.
  • Knowledge of military operations, procedures, and training activities.
  • Knowledge of Army ADA systems and operations.
  • Joint Tactical Information Distribution System-JT101 course or Multi-TDL Advanced Joint Interoperability Course (Majic) graduate.
  • Army Basic Instructor Course or Small Group Instructor Training course graduate.
  • Military veteran with service as an Air Defense Artillery (ADA) Non-Commissioned, Warrant, or Commissioned Officer.

Northrop Grumman is an Equal Opportunity/Affirmative Action Employer and is committed to hiring and retaining a diverse workforce. We are proud to be a part of the company's commitment to diversity and inclusion.

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