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Chiropractic Clinic Coordinator

2 months ago

Concord, New Hampshire, United States The Joint Chiropractic Full time
Job Title: Front Desk Coordinator

We are seeking a highly motivated and organized Front Desk Coordinator to join our team at The Joint Chiropractic. As a key member of our staff, you will be responsible for providing exceptional patient service, managing clinic operations, and promoting our wellness programs.

Responsibilities:
  • Greet patients with a warm and welcoming smile, building relationships and ensuring a positive experience.
  • Educate patients on our wellness offerings and services, highlighting the benefits of regular chiropractic care.
  • Utilize sales skills to convert patients to our Wellness Plan or Visit Package, ensuring they receive the best possible care.
  • Manage patient transactions, maintain accurate records, and ensure all accounts are up-to-date.
  • Assist patients with paperwork, answer phone calls, and respond to emails in a timely and professional manner.
  • Participate in marketing and sales opportunities to attract new patients and grow our clinic.
  • Maintain a clean and organized workspace, ensuring a safe and healthy environment for patients and staff.
  • Collaborate with our team to achieve exceptional patient satisfaction and loyalty.
Requirements:
  • Bilingual preferred, but not required.
  • Minimum 1 year of sales experience, preferably in a fast-paced retail environment.
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Excellent communication and interpersonal skills, with a cheerful and positive attitude.
  • Ability to work weekends and evenings as required.
  • Proficient in Microsoft Office and able to learn our clinic's software systems.
  • Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer:
  • A competitive pay range of $20-$22 per hour, depending on experience.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A comprehensive benefits package, including health insurance, paid time off, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional patient service, we encourage you to apply for this exciting opportunity.